bingopl Casino Privacy Policy

1.1 Registration Data. When you create a bingopl account, we collect the following personal information: full legal name, date of birth, gender, nationality, Philippine residential address, email address, and Philippine mobile number. This information is required to create and maintain your account and to verify your identity and age in accordance with Philippine gaming regulations.

1.2 Identity Verification Data. To comply with Know Your Customer (KYC) requirements under Philippine anti-money laundering regulations, bingopl may collect copies of government-issued identification documents such as your PhilSys National ID, Philippine passport, driver's license, or other acceptable Philippine government-issued ID. We may also collect proof of address documents such as utility bills or bank statements.

1.3 Financial Data. bingopl collects financial information necessary to process deposits and withdrawals, including your GCash mobile number, PayMaya / Maya account details, bank account information (bank name, account number, account name), and debit card details where applicable. bingopl does not store full payment card numbers on its servers — card data is tokenized and handled by our PCI-DSS compliant payment processors.

1.4 Transaction Data. We maintain records of all financial transactions conducted through your bingopl account, including deposits, withdrawals, wagers placed, games played, bonuses claimed, and winnings received. These records are maintained for regulatory compliance and dispute resolution purposes.

1.5 Technical Data. When you access the bingopl platform, we automatically collect certain technical information including your IP address, device type and model, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.

1.6 Behavioral Data. bingopl collects data about how you interact with the platform, including pages visited, games played, session duration, click patterns, and feature usage. This data is used to improve the platform experience and to identify responsible gaming concerns.

1.7 Communications Data. If you contact bingopl support via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.

bingopl collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you access the bingopl platform
• From third parties — from identity verification service providers, payment processors, fraud prevention services, and where permitted by law, from publicly available sources for KYC and AML compliance purposes
• From your device — device identifiers, location data (where you have granted permission), and other device-level signals used for security and fraud prevention

bingopl uses your personal data for the following purposes:

bingopl processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

4.1 Contract Performance. Processing is necessary for the performance of the contract between you and bingopl — specifically, to operate your account, process transactions, and deliver the gaming services you have requested.

4.2 Legal Obligation. Processing is necessary for bingopl to comply with its legal obligations under Philippine law, including KYC requirements, anti-money laundering regulations, PAGCOR reporting requirements, and responsible gaming obligations.

4.3 Legitimate Interest. Processing is necessary for the purposes of bingopl's legitimate interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.

4.4 Consent. For certain processing activities — particularly direct marketing communications — bingopl relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time by contacting our support team or updating your communication preferences in your account settings.

bingopl does not sell your personal data. We share your personal data only in the following limited circumstances:

5.1 Service Providers. bingopl shares personal data with carefully selected third-party service providers who assist us in operating the platform, including payment processors (GCash, PayMaya, banking partners), identity verification providers, fraud prevention services, cloud hosting providers, and customer support platforms. All service providers are contractually required to process your data only on bingopl's instructions and to maintain appropriate security measures.

5.2 Regulatory Authorities. bingopl is required by Philippine law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government authorities upon lawful request or as required by applicable regulations.

5.3 Law Enforcement. bingopl may disclose personal data to Philippine law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process, or where we believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of bingopl's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

5.5 With Your Consent. bingopl may share your personal data with third parties in other circumstances where you have given your explicit prior consent to such sharing.

6.1 Retention Periods. bingopl retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulation. Specifically:

• Account and KYC data: Retained for a minimum of 5 years following account closure, in accordance with Philippine anti-money laundering regulations
• Transaction records: Retained for a minimum of 5 years from the date of each transaction
• Communications records: Retained for 2 years from the date of the communication
• Technical and behavioral data: Retained for 12 months from collection, unless required longer for security or legal purposes
• Marketing consent records: Retained for the duration of your account plus 3 years

6.2 Deletion. Upon expiry of the applicable retention period, bingopl will securely delete or anonymize your personal data in accordance with our data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

7.1 Technical Measures. bingopl implements the following technical security measures to protect your personal data: TLS/SSL encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication for account access, firewalls and intrusion detection systems, regular penetration testing and security audits, and PCI-DSS compliant payment processing infrastructure.

7.2 Organizational Measures. Access to personal data within bingopl is restricted on a strict need-to-know basis. All bingopl staff who handle personal data receive regular data privacy training. bingopl maintains documented data processing policies and procedures and conducts regular internal audits of data handling practices.

7.3 Breach Response. bingopl maintains a documented personal data breach response plan. In the event of a breach that poses a real risk to your rights, bingopl will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.

7.4 Your Responsibility. While bingopl takes extensive measures to protect your data, you also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your bingopl login credentials and for notifying us immediately if you suspect unauthorized access to your account.

8.1 What Are Cookies. Cookies are small text files placed on your device when you visit the bingopl platform. bingopl uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, analyze usage patterns, and support security functions.

8.2 Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the platform to function. These cannot be disabled as they are required for account login, session management, and security. No consent is required for these cookies.
• Functional Cookies: Remember your preferences such as language settings and display options to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the bingopl platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Security Cookies: Used for fraud detection, bot prevention, and platform security monitoring.

8.3 Managing Cookies. You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bingopl platform. Strictly necessary and security cookies cannot be disabled without preventing you from using the service.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bingopl:

• Right to be Informed: The right to know what personal data bingopl collects about you and how it is used — which is the purpose of this Privacy Policy
• Right of Access: The right to request a copy of the personal data bingopl holds about you
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data
• Right to Erasure: The right to request deletion of your personal data, subject to bingopl's legal retention obligations
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interest
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. bingopl will respond to all data subject requests within 15 business days. We may need to verify your identity before processing your request.

10.1 Age Restriction. The bingopl service is strictly for individuals who are 21 years of age or older. bingopl does not knowingly collect personal data from individuals under 21 years of age. If you are under 21, you must not use the bingopl platform or provide any personal data to bingopl.

10.2 Discovery of Minor's Data. If bingopl discovers or is notified that it has inadvertently collected personal data from an individual under 21 years of age, bingopl will immediately suspend the relevant account, delete the personal data in question, and take appropriate steps to prevent recurrence. If you believe a minor has registered a bingopl account, please notify us immediately at [email protected].

10.3 Parental Controls. bingopl recommends that parents and guardians use parental control software to prevent minors from accessing online gambling platforms. If you are a parent or guardian and are concerned about a minor's access to gambling content, please contact our support team for guidance.

11.1 Policy Updates. bingopl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The "Last Updated" date at the top of this Policy will be revised whenever material changes are made.

11.2 Notification of Changes. Where changes to this Policy are material — meaning they significantly affect your rights or how we process your data — bingopl will notify registered players via email or via a prominent notice on the bingopl platform at least 14 days before the changes take effect. Your continued use of the bingopl Service after the effective date of any changes constitutes your acceptance of the revised Policy.

11.3 Previous Versions. Previous versions of this Privacy Policy are available upon request by contacting our Data Protection Officer.

bingopl has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and with the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO through the following channels:

• Data Protection Officer Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the bingopl platform after logging in
• Response Time: bingopl aims to respond to all privacy-related inquiries within 15 business days

If you are not satisfied with bingopl's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.

This Privacy Policy was last updated in May 2026 and applies to all personal data collected by bingopl from that date forward.